Size Exchanges

  • Products that are purchased from our store can be exchanged if they are returned within 14 days of the date of delivery. Exchanges are accepted given that they are still in their new unworn condition. Once the item has been received by us then an exchange will be processed.  
  • The customer is responsible for shipping back parcel and payments


  • Once the goods have been returned to us you will be credited the full amount paid for your product in store credit.
  • The customer is responsible for shipping back the parcel and payment


We accept all major debit and credit cards as well as PayPal. 

The exact price of our products may vary due to international exchange rates. International orders are shipped with import duties unpaid therefore it is the recipients responsibility to pay the import charges if applicable to their order. 


Collective LDN Fashion Store LTD may amend the contents of these terms without any prior notice. We advise that you keep up to date with these terms as much as possible. 


We have a distribution centre within china and in exceptional circumstances, we may ship directly from our fulfilment warehouse.