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Privacy Policy

Starting from the 25th May 2018 the GDPR (General Data Protection Regulation) will replace the Data Protection Act of 1998. Below is our privacy policy, please read through it carefully in order to understand how our organisation uses your information provided. when using our services you are agreeing to the below policy.

This privacy policy sets out how Collective LDN Fashion Store LTD uses and protects any information that you give Collective LDN Fashion Store LTD  when you use this website.

The company and its founder is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31/01/18

1. Who we are

Our website www.collectiveldnstore.co.uk is operated by Collective LDN Fashion Store LTD & is registered as a UK based limited company in England. Our company number is: 10177926

Here is some more details about us: 

Registered Office Address: Collective LDN Fashion Store LTD, 152-160 City Road, Kemp House, EC1V 2NX

2. What we collect

We may collect the following information:

2.1 Name.

2.2 Contact information including email address, telephone number.

2.3 Demographic information such as postcode, delivery address.

2.4 We may use any information that you provide to us whilst interacting with our social media platforms

2.5 We may use any information that you provide whilst interacting with our organisation (via email, social media, telephone) 

3. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

3.1. Internal record keeping.

3.2. We may use the information to improve our products and services.

3.3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

3.4. Your information may be used by third parties in order to send recovery links via email.

3.5. If you do not want to be contacted for marketing purposes then please tick the relevant box that you will find when providing us with your information. 

3.6. We may use your information to tell you about certain changes that we have made.

3.7. If required to do so by law your information may be passed on to the relevant party.

3.8. We will primarily use your personal information in order to provide our products and services to you (i.e. send and fulfil your orders)

4. Changes to our policy 

We may change our privacy policy from time to time. It is important that you keep up to date with these changes as you agree with them. This policy was last updated on 24/05/2018

5. Third Parties 

The information that you provide may be shared with 'Abandoned Cart Recovery by Chated.io' in order to recover abandoned carts. Email links may be sent via their organisation to allow customers to pick up on their previous cart.  

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

6. Security

We are committed to ensuring that your information is secure. 

7. consent 

By using our services you are agreeing to the following privacy policy. 

8. How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

9. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

10. Controlling your personal information

We will not sell or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send cart recovery emails via a third party organisation. 

With accordance to the GDPR the data subject has the right to access and amend personal data that our organisation holds. Please get in contact by emailing: collectiveldn@outlook.com for further assistance. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

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